Nihon Kohden opening technical support call center in Allentown, hiring 12

IRVINE, Calif. — Nihon Kohden, a U.S. market leader in precision medical products and services, today announced that it is enhancing its support of customers across the U.S. by opening a technical support call center in Allentown, Pa. The company’s new 6,000-square-foot facility will complement its headquarters-based technical support call center in Irvine, Calif., allowing it to provide a rapid and robust response to customers across all U.S. time zones, especially to major institutions in and around the East Coast.

PHOTO: Nihon Kohden holds a ribbon cutting ceremony at its new technical support call center in Allentown. Left to right: Karen Nazarewych, Mike Stone, Dr. Wilson Constantine, Nihon Kohden America; Eddie Tanaka, Nihon Kohden Corporation; Brian Ross, Governor’s Action Team; Jaime Whelan, Lehigh Valley Economic Development Corp.; Janet Smith, Governor’s Action Team; and Paul Wegener, Nihon Kohden America. Photo provided.

“We are always looking for ways to improve the level and quality of service and support we provide to our valued customers because we know that every minute counts when it comes to patient care,” said Dr. Wilson P. Constantine, CEO of Nihon Kohden America. “While our new Allentown facility will initially serve as a second U.S. technical support call center, increasing access to our knowledgeable support staff, we will have the ability to add other functions in the future as customer needs dictate.”

Initially, Nihon Kohden will hire 12 people to man the call center. Eventually, the facility could grow to 50 people, including technicians and nurse executives. Check for Nihon Kohden jobs here.

READ MORE of this story at Nihon Kohden. Photo courtesy of Nihon Kohden.

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